Lightning Bolt Computers (734) 395-9367 http://www.lightbolt.com

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Customer Menu

* From this menu you have choices of maintenance for adding, editing or deleting a customer, word

processing to write form letters, mail labels, and mail merge customer files with your letters.

* MAINTENANCE: is exactly like Customer from the add menu or edit menu.

* WORD PROCESSOR: This is a fun feature word processor to use for writing custom form letters,

thank you notes and requests for payment letters. The word processor comes with templates and a

66,000 word spell checker.

* MAIL MERGE: This function is used in conjunction with the word processor to create mail merge

letters from the customer data base and letter created with the word processor. This is very good for

thank you letters, collection notices or mass mailing from the customer data you have compiled.

* LABELS: is used to create mail labels from the customer data base for the above letters.

Customer Maintenance

You have a number of functions

available to you from the customer

screen. First use the up and down

QRYZ

to highlight any customer

of your choice and press

E

.

* If you wish to look up a customer

by name you can enter in the name or

company and the program will bring

you to that record or closest to it. The

name you type will be displayed in

the lower left box on the screen.

(Back space) will delete letters to the

left of the cursor and move the list

accordingly.

* The

@

function key will change

the list order from last name order to

company order and vise versa.

Searches will be performed on the

order selected.

* The

#

function key will allow

you to add new customer informa-

tion. Type in the appropriate infor-

mation in the field and press

E

to

continue to the next field. Fill in as

much information as possible about

the customer so you can use this

information later for mail and customer information lists. You will be asked to select CUST TYPE, AD SOURCE, INQUIRE and TERMS if you set these options

up in the system configuration menu. Do this by moving your

YZ

up and down to highlight a item and press

E

to select. If the list is longer than can be

displayed in the box it will scroll up or down to show you more. You will also need to select the tax status and price level of the customer. A pop-up box will then

ask you to save or abort your additions or changes.

* The

$

function key will bring up the edit screen on the customer currently highlighted. Here is where you will make any changes to the active customer.

* The

%

function key places counter (floor sale) as the current customer. This is for customers you do not wish to keep records on.

* The

^

function key is used for deletion of the currently highlighted customer. A option box will appear asking you for (YES or NO) to delete.

X

is like NO

and will bring you back to the customer pick screen.

* The

X

key will bring you back to the menu with no changes made.